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ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. The Website of Postbank is facing some major issues, with customers complaining about difficulties with online banking setup, late issuance of tax certificates, the need to use multiple apps, limited information on account issues, constant re-login requirements, and outdated app technology. These problems have led to frustrations for customers, with some experiencing login issues, transaction errors, account disconnections, and difficulties accessing their accounts. The lack of communication on system disruptions, the complexity of multiple apps and security procedures, and the reliance on WiFi for logging in are also major drawbacks for customers. Despite offering detailed information on tax certificates and exemption orders, the website's functionality is hindered by technical glitches, outdated systems, and the lack of customer support options, making it challenging for users to manage their accounts effectively. Overall, the Postbank website needs significant improvements in its user interface, system reliability, and customer communication to enhance the overall banking experience for its users. (62%)