Erfahrungen mit
ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. The Communication of Peek & Cloppenburg in Austria has received mixed reviews. While some customers appreciate the quick and problem-free online shopping experience, as well as the practicality of the service, others have complained about delays in order processing, lack of individualized guidance, and poor communication from the customer service team. Issues such as receiving collection letters for paid invoices, unanswered complaint emails, and incorrect addressing in emails also contribute to the overall negative impression. Additionally, there are reports of unprofessional behavior from staff, long wait times for responses, and difficulties in reaching the customer service hotline. Overall, the communication aspect of Peek & Cloppenburg's service seems to be inconsistent, with improvements needed to ensure a smoother and more reliable experience for customers. (44%)