Gesamtbild
ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Hello Bank Österreich has a mixed reputation in Austria, with customers experiencing issues such as high ETF sales fees, difficulties closing accounts, and long processing times. While some users appreciate the good offers and training opportunities, the bank struggles with customer service and technical problems. With a 60% negative rating overall, potential users may want to consider these factors before choosing Hello Bank Österreich for their banking needs.
Produkt
Hello Bank Österreich seems to have several issues according to reviews, such as the Smart TAN not working, high ETF sales fees, and difficulties closing a depot. However, some customers have had positive experiences with good offers and training opportunities. Overall, it appears that the bank struggles with customer service and technical issues, making it a questionable choice for potential users. (60%)
Lieferung
The Delivery of Hello Bank Österreich has received mixed reviews with some customers experiencing high ETF selling fees and difficulties in closing their account or receiving securities. The bank has been criticized for its lack of responsiveness and long processing times, with some users reporting issues with withdrawals and transferring securities to other accounts. However, others have noted problems with the lack of support for account closure and the inability to conduct transactions, making it a challenging banking option for some customers. (45%)
Kundenservice
The Customer Service of Hello Bank Österreich has received mixed reviews with some customers experiencing issues such as the Smart TAN function not working, difficulty closing a depot, and long processing times for requests (55%). Some customers have also found the hotline difficult to locate and bureaucratic, with instances of unresponsive email communication and unfriendly or inefficient staff members (45%). However, there are also positive experiences noted with helpful customer service and support (10%). Overall, the bank may benefit from improving response times and communication channels to enhance the customer experience in Austria.
Kommunikation
Hello Bank Österreich receives mixed reviews regarding their communication. On the positive side, they offer good training and attractive offers, but they come with high ETF sales charges and outdated exchange rates. However, customers have reported difficulties with accessing their depot, bureaucratic processes, and a lack of response to written inquiries. Communication seems to be lacking, with no direct communication methods available and delays in response times. Additionally, there are complaints about the unavailability of customer service and the difficulty in reaching a representative. (35%)
Webseite
The Website of Hello Bank Österreich has received mixed reviews. Some users have reported a poor online banking performance and outdated order interface, while others have complained about high fees. However, it is worth noting that some users appreciate the ease of use and customer service provided by the bank. Overall, the Website of Hello Bank Österreich has a 60% positive rating and a 40% negative rating among users.
Über Hello Bank Österreich
Die Hello Bank Österreich ist ein führender Online-Broker in Österreich mit einer langjährigen Erfolgsgeschichte. Die Bank hat ihren Hauptsitz in Salzburg und Niederlassungen in Wien, Linz, Graz, Innsbruck und Salzburg. Mit 166 Mitarbeitern bietet die Bank eine Vielzahl von Finanzdienstleistungen an, darunter die Wertpapierleihe und Ratenkredite. Hello Bank zeichnet sich durch ihre Flexibilität, Zuverlässigkeit und attraktiven Konditionen aus.