Erfahrungen mit
ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. The communication of iHerb has both pros and cons. On one hand, customers appreciate the fast delivery, good quality products, great selection, and competitive prices, leading to high satisfaction rates (80%). Additionally, the company is praised for its reliable delivery and easy guest checkout option (85%). However, there are several issues with communication, such as lack of customer service accessibility, no response to inquiries, and challenges with contacting the company (60%). Some customers have also reported problems with orders not arriving and inadequate responses from customer service (70%). Overall, while iHerb offers a wide range of high-quality products and transparent costs, there are improvements needed in their communication practices to enhance customer experience. (70%)