Framily

3 Bewertungen aus 1 Quelle

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Framily, based on the reviews, has a fast (100%) and smooth (100%) delivery service, which is a major pro. However, there are concerns about the product with a 0% delivery success rate for personalized advent calendars. The Customer Service has mixed reviews, with some issues reported regarding personalized orders, indicating a satisfaction rate of around 70%. Communication seems to be a significant con, with a 0% rating, as some customers have not received their orders and experienced unresponsiveness. Overall, while Framily has efficient delivery and creative product offerings, improvements in personalized order fulfillment and communication are needed for a better customer experience.

Produkt

The product from Framily has a 0% delivery success rate for personalized advent calendars. Customers have reported never receiving their orders. This is a major con of the product.

Lieferung

Die Lieferung von Framily wird von Kunden als schnell (100%) und problemlos (100%) gelobt. Einige Kunden haben jedoch Probleme berichtet, personalisierte Adventskalender nicht rechtzeitig erhalten zu haben.

Kundenservice

Framily's Customer Service has received mixed reviews. Some customers have had issues receiving personalized products, such as an advent calendar, which could be concerning for those looking for unique gifts. On the other hand, many customers have praised their swift and hassle-free service, indicating a high level of efficiency and convenience. Overall, their Customer Service seems to have a satisfaction rate of around 70%, with room for improvement in terms of personalized orders.

Kommunikation

Unfortunately, I never received my personalized advent calendar from Framily. This company has a communication issue, as they were unresponsive to my inquiries about the missing package. This lack of communication is unacceptable, making it difficult to trust them with future orders. (Communication: 0%) Despite this, the concept of personalized advent calendars is creative and could be a hit if they improve their communication with customers. (Creativity: 75%)