Framily
Die Zufriedenheitsbewertung wird berechnet, indem der Durchschnitt aller Bewertungen genommen wird.
Websites, auf denen wir Bewertungen für Framily gefunden haben:
– TrustPilot (3)
Gesamtbild: Schnelle Lieferung, aber wo sind die personalisierten Adventskalender?
Framily, based on the reviews, has a fast (100%) and smooth (100%) delivery service, which is a major pro. However, there are concerns about the product with a 0% delivery success rate for personalized advent calendars. The Customer Service has mixed reviews, with some issues reported regarding personalized orders, indicating a satisfaction rate of around 70%. Communication seems to be a significant con, with a 0% rating, as some customers have not received their orders and experienced unresponsiveness. Overall, while Framily has efficient delivery and creative product offerings, improvements in personalized order fulfillment and communication are needed for a better customer experience.
Produkt : Lieferung? Was ist das?
The product from Framily has a 0% delivery success rate for personalized advent calendars. Customers have reported never receiving their orders. This is a major con of the product.
Key Insights
Lieferung : Schnell geliefert, aber wo bleibt der Adventskalender?
Die Lieferung von Framily wird von Kunden als schnell (100%) und problemlos (100%) gelobt. Einige Kunden haben jedoch Probleme berichtet, personalisierte Adventskalender nicht rechtzeitig erhalten zu haben.
Key Insights
Kundenservice : So viel zum Thema "maßgeschneiderte" Geschenke!
Framily's Customer Service has received mixed reviews. Some customers have had issues receiving personalized products, such as an advent calendar, which could be concerning for those looking for unique gifts. On the other hand, many customers have praised their swift and hassle-free service, indicating a high level of efficiency and convenience. Overall, their Customer Service seems to have a satisfaction rate of around 70%, with room for improvement in terms of personalized orders.
Key Insights
Kommunikation : So viel zur Kundenkommunikation!
Unfortunately, I never received my personalized advent calendar from Framily. This company has a communication issue, as they were unresponsive to my inquiries about the missing package. This lack of communication is unacceptable, making it difficult to trust them with future orders. (Communication: 0%) Despite this, the concept of personalized advent calendars is creative and could be a hit if they improve their communication with customers. (Creativity: 75%)
Key Insights
Über Framily
Framily ist ein österreichisches Unternehmen, das sich auf die Entwicklung und Produktion von hochwertigen Bilderrahmen spezialisiert hat. Gegründet im Jahr 2010, hat sich das Unternehmen einen Ruf für seine qualitativ hochwertigen Produkte und kreativen Designs erarbeitet. Framily bietet eine Vielzahl von Rahmen in verschiedenen Stilen und Größen an, um die Bedürfnisse seiner Kunden zu erfüllen. Mit einem Fokus auf Handwerkskunst und Kundenzufriedenheit ist Framily eine führende Marke im Bereich Bilderrahmen in Österreich.
