Toluna

Toluna bietet gute und relevante Umfragen (70%) mit angemessenen Belohnungen wie z.B. einem 5,- Euro Abzug bei Rewe (80%). Das Portal Mingle wird als hochwertigste Plattform empfunden (100%), jedoch ist die Produktauswahl auf Putzsachen beschränkt (70%). Die Qualität der Produkte ist gut (80%) und es gibt viele interessante Umfragen (80%), jedoch könnten die Belohnungen verbessert werden (40%). Die Auszahlung ist schnell (90%) und es gibt kaum technische Probleme (90%). Insgesamt bietet Toluna eine solide Plattform für Umfragen mit Verbesserungspotenzial bei den Belohnungen und Produktangeboten.

Toluna's delivery service has some pros and cons. On the positive side, rewards are quickly transferred (80%) and the portal is reliable (90%). However, there are long wait times for rewards (40%) and some surveys are too lengthy (50%) or end abruptly (30%). While some users experience issues with receiving rewards (20%), others find it easy to earn and redeem points for vouchers (70%). Furthermore, there is a fast response time when it comes to inviting users to surveys (80%), making it convenient to participate from home (70%). Overall, there is room for improvement in the delivery process to ensure a more consistent experience for all users.

Toluna's customer service has received mixed reviews. On one hand, many users appreciate the fast and reliable service, clear questions in surveys, and smooth rewards process. However, there are also complaints about abrupt survey closures, technical issues, standard responses from customer service, and missing points without explanation. While some users find the service to be trustworthy and enjoyable, others feel frustrated with the lack of transparency and inconsistent point allocation. Overall, Toluna's customer service seems to offer a satisfactory experience for some users, but improvements are needed in terms of communication and problem resolution. (60%)

Toluna's communication has its pros and cons. On the positive side, there are plenty of interesting and relevant surveys available, with clear questions and a user-friendly platform that is easy to navigate. However, there are occasional issues with communication, such as inaccurate survey duration estimates and technical glitches like abrupt survey closures. While some users receive many survey invitations and appreciate the opportunity to participate in product development, others may face challenges like receiving no rewards, experiencing website errors, or feeling excluded from surveys. Overall, there is room for improvement in Toluna's communication to ensure a more seamless and transparent user experience. (53%)

Tolunas Website bietet eine Vielzahl von guten und relevanten Umfragen an (65%), die einfach und übersichtlich eingerichtet sind (70%). Es gibt jedoch Verwirrung bei der Sprachauswahl am Anfang (10%) und Verzögerungen bei einigen Umfragen (20%). Die Plattform ist übersichtlich und verständlich (75%), aber es gibt Probleme mit der Übersetzungs-App sowie Störungen und langsame Ladezeiten auf der Website (30%). Insgesamt empfehlenswert (80%), aber Schwierigkeiten können auftreten, wie fehlerhafte Fenstermeldungen, langwierige Umfragen und die Notwendigkeit einer besseren Vorauswahl (40%).

The return policy of Toluna in Austria has its pros and cons. On the positive side, quick payments are possible, and points can be redeemed without delay. However, there are some drawbacks to consider. Points earned can expire after a certain period of time, leading to deductions, and there is no compensation if you are kicked out of a survey. Overall, the return policy of Toluna in Austria poses both benefits and challenges for users, with quick payments being a notable advantage. (40%)