Gesamtbild
ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Hunkemoller in Austria offers a good selection of high-quality women's underwear with beautiful designs and comfortable materials. The ordering process is efficient with fast delivery, but there may be occasional issues with incorrect deliveries and lack of communication. The company values environmental sustainability, but there is room for improvement in size diversity and fit. Overall, Hunkemoller provides good products and service, with potential for enhancement in size variety and delivery accuracy.
Produkt
Hunkemoller bietet eine gute Auswahl an hochwertiger und langlebiger Damenunterwäsche von guter Qualität (35%). Die Produkte haben schöne Designs und sind bequem (20%), bieten jedoch manchmal eine unzureichende Passform und Funktionalität (10%). Der Bestellprozess ist gut organisiert und schnell, obwohl es gelegentlich zu falschen Lieferungen kommen kann (15%). Das Unternehmen legt Wert auf Umweltfreundlichkeit, bietet jedoch möglicherweise nicht genügend große und unterschiedliche Größen an (10%). Insgesamt kann die Produktqualität von Hunkemoller als gut bewertet werden, aber es gibt noch Verbesserungspotenzial hinsichtlich der Größenvielfalt und Passform (10%).
Lieferung
Hunkemoller Delivery in Austria has received mixed reviews from customers. The pros include fast delivery (32%) and reliable service (16%). However, there are also cons such as longer-than-expected delivery times (6%), incorrect deliveries (4%), and issues with package damage and missing items (2%). Overall, the ordering process is efficient (8%), but there have been some complaints about lack of communication regarding returned packages and delayed notifications on product availability (4%). The in-store pick-up option is appreciated for being customer-friendly and cost-neutral (4%), and the customer service experience varies from helpful and friendly to unsatisfactory (2%).
Kundenservice
The customer service of Hunkemoller in Austria receives mixed reviews. While some customers praise the excellent service, fast delivery, and helpful staff, others criticize the lack of response to inquiries, poor quality of clothing, and difficulty in contacting the customer service team. The in-store experience is generally positive, with friendly and knowledgeable staff providing good advice and assistance. However, some customers have experienced issues with refunds, exchange policies, and communication with the customer service team. Overall, the customer service of Hunkemoller in Austria seems to be improving with a focus on providing a better shopping experience for their customers. (25%)
Kommunikation
Hunkemoller's communication receives mixed reviews, with some customers praising the friendly and competent staff who are willing to help across different store locations. The ordering process is simple and delivery is fast, with accurate sizing of products. However, there are issues with the lack of response from customer service, long wait times for replies, and some complaints about the return policy and expired vouchers. Overall, communication with Hunkemoller is efficient (70%), with room for improvement in response times and customer service satisfaction.
Webseite
Hunkemoller's website in Austria receives positive reviews for its fast delivery (50%), easy payment process (20%), and helpful customer service both online and in-store (30%). Customers appreciate the detailed tracking information for packages and smooth return process. However, some were disappointed by the inability to exchange items despite prior approval. Overall, the website is praised for its user-friendly interface and quality products.
Rückgaberecht
The return policy of Hunkemoller in Austria has both positive and negative aspects. On the positive side, returns can be made in-store for free, and exchanges are hassle-free (60%). Customers also appreciate the friendly service and smooth return process (80%). However, there are some drawbacks such as the need for a return shipping fee (20%) and issues with communication and product availability (30%). Overall, while some customers have had positive experiences with returns, others have encountered challenges and delays.
Über Hunkemoller
Hunkemöller ist ein niederländisches Unternehmen, das sich auf Dessous, Bademode und Nachtwäsche spezialisiert hat. Gegründet wurde es 1886 von Wilhelm Hunkemöller und Josephina Lexis in Amsterdam. Das Unternehmen hat sich im Laufe der Jahre zu einer international bekannten Marke entwickelt und betreibt heute eine Vielzahl von Filialen sowie einen erfolgreichen Online-Shop. Hunkemöller legt großen Wert auf Qualität, Passform und modisches Design.