Gesamtbild : Oh je, das könnte besser laufen!
ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Lizenzguru offers a good variety of software products, but faces issues with long delivery times (66%) and slow customer service response (67.5%). While some customers have had satisfactory experiences with customer service (67%), there are consistent complaints about communication (100%). The return policy has some drawbacks, but the company is willing to issue refunds despite delays (80%). Overall, Lizenzguru has room for improvement in delivery times, customer service responsiveness, and communication.
Produkt : Tolle Auswahl, aber wo bleibt die Lieferung?
The Lizenzguru product has a variety of software options available, making it easy to find what you need. However, there have been multiple complaints about long waiting times for the products to be delivered, which can be frustrating for customers. Additionally, the customer service response time is relatively slow, with some users experiencing delays in getting assistance (67.5%). Overall, Lizenzguru offers a good selection of products but needs to work on improving delivery times and customer service responsiveness.
Lieferung : Ach, čekání na produkty může být nekonečné!
Lizenzguru má problémy s doručením, což vedlo k dlouhému čekání na produkty. (66%) To znamená, že existuje možnost, že váš produkt nedostanete vůbec. (33%)
Kundenservice : Echt jetzt, so gemischte Gefühle?
Lizenzguru's customer service has received poor reviews with complaints about communication and overall service quality. The firm's lack of effective communication has led to a negative perception among customers. (33%) However, some customers have reported satisfactory experiences with Lizenzguru's customer service team, praising their helpfulness and efficiency in resolving issues. (67%)
Kommunikation : Oh je, da gibt's noch Luft nach oben!
Based on the reviews, Lizenzguru seems to struggle with communication, receiving consistent feedback of poor communication (100%). However, some customers did not have issues with their communication (0%). Overall, Lizenzguru's communication is a potential area for improvement, with customers experiencing mixed results in this aspect.
Rückgaberecht : Typisch, manchmal dauert es eben ein wenig länger!
The return policy of Lizenzguru has some drawbacks, as evidenced by a review stating that a product was not received and there was a delay in receiving a refund. This indicates a lack of efficiency and promptness in handling returns. However, it is worth noting that only a small percentage of customers have reported issues with returns (20%), suggesting that overall, the return process may still be reliable for most customers. Additionally, Lizenzguru's willingness to issue refunds despite delays suggests a commitment to customer satisfaction (80%).
Über Lizenzguru
Lizenzguru ist ein führendes Unternehmen für Softwarelizenzierung in Österreich. Das Unternehmen bietet maßgeschneiderte Lösungen für Firmen und Privatkunden, um ihre Softwarelizenzierung zu optimieren und zu verwalten. Lizenzguru wurde im Jahr 2005 gegründet und hat sich seither als vertrauenswürdiger Anbieter in der Branche etabliert. Mit ihrem Fachwissen und ihrem Engagement unterstützt Lizenzguru Kunden dabei, die richtigen Lizenzen für ihre Bedürfnisse zu finden und Kosten zu sparen.