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ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Kaya's Customer Service received a low rating based on the reviews, with many customers experiencing difficulties in communication and handling of bookings. The lack of response to inquiries, difficulties in canceling reservations, and delayed responses further add to the negative feedback. Issues with misinformation, poor feedback on rental car deals, and problems with flight cancellations without notification highlight the inadequate service provided. The conflicting responsibilities between Kaya and Sixt, along with complaints of unethical practices and withheld deposits, contribute to the overall negative perception. The company's failure to comply with data protection regulations and the deletion of customers from notification lists also reflect poorly on their customer service. Overall, Kaya's customer service lacks efficiency, reliability, and professionalism, resulting in a lack of recommendation for potential customers. (52%)