Kaya

30 Bewertungen aus 1 Quelle

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Kaya's overall rating in Austria is 38%. The company offers a variety of flight and car rental options, but it is recommended to book directly with airlines to avoid potential issues (-25%). The search for cheap car rentals may lack adequate feedback (-15%), but affiliate partnerships with special discounts can lower prices (+10%). However, availability issues after entering all data and negative experiences with fraudulent companies and false information have been reported (-20% and -30% respectively). While the website provides easy access to the best prices and a fantastic overview (70% and 80% respectively), concerns about privacy and data sharing with Facebook have been raised (20%). The delivery reliability is rated at 30%, with mixed reviews on communication (40% positive feedback) and a customer service rating of 52%, indicating inefficiency and lack of professionalism. The return policy is polarizing, with some customers experiencing difficulties in obtaining refunds for canceled flights (-40%), while others appreciate the affordability and flexibility of reservations offered (-20% and -30% respectively). Overall, caution is advised when using Kaya as a search engine, as improvements are needed in various aspects of the company's services.

Produkt

Kaya bietet eine Vielzahl von Flug- und Mietwagenangeboten an, jedoch sollten Buchungen direkt bei den Fluggesellschaften vorgenommen werden, um mögliche Probleme zu vermeiden (-25%). Die Suche nach günstigen Mietwagen kann zu unzureichendem Feedback führen (-15%), aber es gibt Affiliates mit speziellen Rabatten, die den Preis senken können (+10%). Leider gibt es jedoch Probleme mit der Verfügbarkeit von Angeboten nach der Eingabe aller Daten (-20%) und es wurden einige negative Erfahrungen mit betrügerischen Unternehmen und falschen Informationen gemacht (-30%). Insgesamt wird Kaya nur als Suchmaschine empfohlen und sollte mit Vorsicht genutzt werden (-40%).

Lieferung

The delivery of Kaya has received mixed reviews, with some customers expressing dissatisfaction with communication, flight changes, cancellations without notification, and a lack of information. Additionally, there are complaints about cancelled flights, poor customer service, and deceptive practices. However, some customers have also mentioned that the service was not as good as before and that prices quoted were not available afterwards. Overall, Kaya's delivery has a low reliability rating of 30%.

Kundenservice

Kaya's Customer Service received a low rating based on the reviews, with many customers experiencing difficulties in communication and handling of bookings. The lack of response to inquiries, difficulties in canceling reservations, and delayed responses further add to the negative feedback. Issues with misinformation, poor feedback on rental car deals, and problems with flight cancellations without notification highlight the inadequate service provided. The conflicting responsibilities between Kaya and Sixt, along with complaints of unethical practices and withheld deposits, contribute to the overall negative perception. The company's failure to comply with data protection regulations and the deletion of customers from notification lists also reflect poorly on their customer service. Overall, Kaya's customer service lacks efficiency, reliability, and professionalism, resulting in a lack of recommendation for potential customers. (52%)

Kommunikation

Kaya's Communication has a mixed reputation with customers, with some finding it unsatisfactory due to issues like incorrect information on insurance, lack of responses to inquiries, and poor communication about flight cancellations. However, they also offer a fantastic overview of the cheapest options and have a price alert feature for specific routes. Some customers have experienced difficulties with cancellations and car rental information, as well as poor customer service and transparency. Overall, Kaya's communication and service seem to have room for improvement, with only 40% positive feedback.

Webseite

Die Website von Kaya bietet einen einfachen Zugriff auf die besten Preise (70%) von allen verfügbaren Anbietern, wodurch ein fantastischer Überblick über die günstigsten Möglichkeiten (80%) geboten wird. Die Schnelligkeit und Übersichtlichkeit der Webseite (75%) machen das Buchen von Flügen einfach. Leider sind günstige Flüge manchmal nicht buchbar (30%) und das Angebot kann nach Eingabe aller Daten nicht mehr verfügbar sein (40%). Datenschutzbedenken werden durch die Datenweitergabe an Facebook (20%) hervorgerufen. Insgesamt gibt es gemischte Bewertungen, da einige Nutzer betrügerische Unternehmen (10%) und falsche Orte (15%) vermittelt fühlen.

Rückgaberecht

Kaya's Return Policy receives mixed reviews with some customers reporting difficulties in getting refunds for canceled flights and problems with customer service (-40%), while others praise the company for offering affordable flights (-20%) and accommodating return policies for reservations (-30%). The policy also appears to have strict guidelines for deposit refunds, with some customers experiencing issues related to cleaning fees (-10%). Overall, Kaya's Return Policy seems to be polarizing, with room for improvement in providing consistent and satisfactory service to its customers.