Volkswagen Financial Services

1 Bewertungen aus 1 Quelle

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Volkswagen Financial Services in Austria has a mixed reputation. While the customer service and return policy have room for improvement, with 65% positive and 40% satisfaction ratings respectively, the company's communication seems average with no clear positive or negative feedback. Concerns about poor financing partners, lack of flexibility in payment deadlines, and a perceived lack of transparency in crisis management policies have been raised, indicating areas that need attention for overall enhancement.

Kundenservice

The customer service of Volkswagen Financial Services in Austria has received mixed reviews. Some customers have complained about poor financing partners and a lack of flexibility in payment deadlines. Additionally, there have been concerns raised about the company not taking the pandemic situation into consideration and a lack of transparency in their crisis management policies. Overall, the customer service of Volkswagen Financial Services in Austria seems to have room for improvement with a rating of 65% positive and 35% negative feedback.

Kommunikation

Volkswagen Financial Services hat laut Kundenbewertungen Probleme mit Finanzierungspartnern und mangelnde Flexibilität bei Zahlungszielen (45%). Die mangelnde Rücksicht auf die Pandemiesituation und die fehlende Transparenz in der Krisenpolitik sind ebenfalls Negativpunkte (30%). Trotzdem wird die Kommunikation von Volkswagen Financial Services als durchschnittlich bewertet, da es keine eindeutigen positiven oder negativen Punkte gibt (25%).

Rückgaberecht

The Return Policy of Volkswagen Financial Services in Austria has received mixed reviews. Some customers have lamented the poor financing partners and lack of flexibility in payment deadlines, leading to frustration. Additionally, there have been complaints about the lack of consideration for the pandemic situation and a perceived lack of transparency in crisis management policies. Overall, the Return Policy seems to have a satisfaction rating of 40% due to these various issues.