ZooRoyal

11 Bewertungen aus 1 Quelle

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. ZooRoyal in Austria offers a good selection of products and easy ordering process with secure packaging, but improvements are needed in product quality, online system functionality, and delivery service. Customers have experienced issues with poorly packaged cans, delays in refunds, and unfriendly customer service representatives. The website could also benefit from enhancements in navigation and user interface. While some appreciate the convenience of the return option, others find the process to be cumbersome and complicated.

Produkt

The product of ZooRoyal has received mixed reviews. Positives include a secure packaging of the goods (100%), an easy registration and ordering process (100%), and a good selection of products (100%). However, the product has been negatively reviewed for having poorly packaged cans (100%), issues with online registration (100%), ordering (100%), and payment (100%). The quality of the product is also questionable, with reports of it being destroyed after only one hour (100%) and having a bad smell (100%). Overall, while ZooRoyal offers a good selection and easy ordering process, improvements are needed in product quality and online system functionality.

Lieferung

The Delivery service of ZooRoyal in Austria has both pros and cons based on the reviews. On the positive side, they offer quick delivery within 3 days (33%), securely packaged items (33%), and easy payment processing through Payolution (33%). However, there are some drawbacks such as receiving faulty items (25%), poorly packaged cans (25%), and experiencing delays in receiving refunds (25%). Overall, customers have had a mix of good and bad experiences with ZooRoyal's delivery service.

Kundenservice

The Customer Service of ZooRoyal in Austria has received mixed reviews. Some customers have found the payment process convenient and have had a smooth experience overall, with everything being wonderful (10%). However, there have been complaints about the unavailability and unfriendliness of the customer service representatives, as well as a complicated return process and delayed refunds, leading to an overall negative perception of the customer service (90%).

Kommunikation

The Communication of ZooRoyal may have room for improvement as some customers have noted a lack of apology from the company (33%), payment processing through Payolution (33%), and difficulty reaching a live person on the 0800 phone number (33%). However, others may appreciate the convenience of contacting the company via phone with minimal waiting time.

Webseite

ZooRoyal's website offers easy registration and ordering processes, with a smooth user experience (80%). However, some users have experienced difficulties with online registration, ordering, and payment processing (40%). Overall, the website could benefit from improvements in navigation and user interface to enhance the overall browsing experience (60%).

Rückgaberecht

The Return Policy of ZooRoyal has received mixed reviews. Some customers find the returns process to be too cumbersome and complicated, leading to frustration. On the bright side, a small percentage of customers appreciate the fact that ZooRoyal offers a return option for their purchases. (20%)