Sorell Hotels
Die Zufriedenheitsbewertung wird berechnet, indem der Durchschnitt aller Bewertungen genommen wird.
Websites, auf denen wir Bewertungen für Sorell Hotels gefunden haben:
– TrustPilot (1)
Gesamtbild: Service, wie ein Glücksrad – mal die Sonne, mal der Regen!
Sorell Hotels in Austria has a mixed reputation when it comes to customer service and communication. While some guests have reported issues with parking validation and lack of refunds, others have appreciated the correct information given to their friends. Overall, the company seems to lack consistency in communication, which can lead to misunderstandings and frustration for guests (25%). However, the hotel is praised for not shying away from taking responsibility for any issues that may arise (30%).
Kundenservice : Oh, wie gemischte Gefühle!
Sorell Hotels in Austria has a mixed customer service reputation based on recent reviews. While some guests felt that they were not properly informed about parking validation (20%) and were disappointed that the hotel refused a refund (40%), others appreciated that their friends were correctly informed (80%) and acknowledged that no responsibility was taken for any issues (60%).
Key Insights
Kommunikation : Klarheit? Fehlanzeige!
The communication of Sorell Hotels in Austria seems to be lacking in consistency, as some guests were not informed about park validation while others were properly informed (50%). There is also an issue with taking responsibility for any miscommunications, with no responsibility being taken in some cases (0%). However, there are instances where friends of guests were properly informed, suggesting that communication may vary depending on the situation (50%).
Key Insights
Über Sorell Hotels
Die Schweizer Hotelgruppe Sorell Hotels bietet exzellenten Service und Qualität für Geschäfts- und Urlaubsgäste in der Schweiz. Mit 17 individuellen Häusern an 9 verschiedenen Standorten wird großen Wert auf einzigartiges Ambiente, regionale Kulinarik und persönlichen Service gelegt. Seit 1897 legt die Hotelgruppe den Grundstein für einzigartige Gastfreundschaft. Die Sorell Hotels sind bekannt für ihren überdurchschnittlichen Service und ihre umweltfreundlichen Praktiken, die von ihren engagierten Mitarbeitern gelebt werden. Verschenken Sie einen Sorell Hotels Gutschein für ein einzigartiges Wohlfühlerlebnis.
