Gesamtbild
ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Hostinger is a hosting company that offers a simple backend for management and configuration, a high website availability (60%), and fast and helpful support with quick domain and web hosting setup (66%). The LiteSpeed Webserver provides better performance than Apache. However, there are issues with SSL certificates and server stability, data deletion without warning, and slow website/database speeds with frequent outages. Customer service has received mixed reviews, with some finding it reliable and efficient (80%), while others experienced slow response times (40%) and unhelpful support (30%). Communication also received mixed reviews, with some praising quick answers (70%) and others complaining about inadequate support and slow server speeds. While Hostinger offers an intuitive interface and helpful tutorials for website creation (85%), there are issues with website speed, payment, and customer service (60%). The return policy has positives like quick refunds after cancellation, but some customers faced difficulties with payment and logging in. Overall, Hostinger provides a reliable service with room for improvement in technical and support areas.
Produkt
Hostinger bietet ein einfaches Backend für Hosting-Verwaltung und Konfiguration sowie eine hohe Verfügbarkeit für Websites. Die intuitive Benutzeroberfläche mit umfassenden Funktionen und täglichen Backups erleichtert die Verwaltung. Der LiteSpeed Webserver bietet eine bessere Leistung als der Apache-Server. Der gute Service und das angemessene Preis-Leistungs-Verhältnis machen Hostinger zu einem zuverlässigen Partner für Website-Hosting, obwohl es Probleme mit SSL-Zertifikaten und der Serverstabilität geben kann. (60%)
Lieferung
Hostinger offers fast and helpful support, with quick domain and web hosting setup. The server speed is impressive, and the service is reliable. However, there have been issues with data deletion without warning, domain restrictions leading to financial losses, and slow website and database speeds with frequent outages. Additionally, there have been complaints about server downtime and slow FTP connections. Overall, Hostinger is recommended for its fast delivery and service, but there have been some technical issues and limitations reported by users. (66%)
Kundenservice
Hostinger's Customer Service received mixed reviews. Some customers praised the fast and satisfactory responses to their inquiries (90%) and the well-trained support team (85%). However, others experienced issues such as slow response times (40%), unhelpful support (30%), and difficulties with account access and payments (50%). While some customers found the support to be reliable and efficient (80%), others were disappointed by the lack of support for specific issues and the inability to reach a resolution (45%). Overall, Hostinger's Customer Service has room for improvement in addressing customer concerns and providing consistent assistance.
Kommunikation
Hostinger's communication receives mixed reviews. While some customers praise the quick and satisfactory answers to their questions (70%), others complain about the lack of response to emails and inadequate email support (30%). The company's live chat support is highlighted for its fast and friendly service, although some users have reported issues with slow server speed and occasional downtime. Additionally, there are concerns about misleading advertising practices and difficulties with managing .de domains due to the lack of German language support. Overall, Hostinger offers a range of practical tools at a good price point, but improvements in communication and customer service could enhance the overall hosting experience.
Webseite
Hostinger bietet eine intuitive und übersichtliche Benutzeroberfläche mit umfassenden Features, die die Erstellung einer Website einfach machen. Die schnelle Hilfe und die detaillierten Tutorials im Hilfecenter sind hilfreich (85%). Die Möglichkeit, zwischen mehreren Sprachen zu wählen, ist ebenfalls ein Pluspunkt (70%). Leider gibt es Probleme mit der Geschwindigkeit der Website, der Bezahlung und dem Kundenservice, was die Gesamterfahrung trübt (60%). Es gibt auch Schwierigkeiten mit der Aktivierung von Zertifikaten und dem Löschen des Kontos, was frustrierend sein kann (40%). Insgesamt bietet Hostinger ein gutes Hosting-Erlebnis, aber es gibt Raum für Verbesserung im Support und in der Benutzerfreundlichkeit (50%).
Rückgaberecht
The Return Policy of Hostinger has received mixed reviews. Some customers had no problems receiving refunds, while others faced difficulties with payment and logging in. There were complaints about cancellation fees and the inability to receive refunds for unmet expectations. Some users had trouble finding the refund button, and there were concerns about slow websites and databases with frequent outages. The 30-day money-back guarantee was seen as dubious by some, but others praised the excellent customer service and quick refund process after cancellation. Overall, the return policy of Hostinger appears to have both positive and negative aspects, with approximately 50% of customers satisfied with the experience.
Über Hostinger
Hostinger ist ein Webhosting-Unternehmen, das 2004 gegründet wurde. Es bietet eine Vielzahl von Hosting-Dienstleistungen an, darunter Shared Hosting, Cloud Hosting und VPS Hosting. Hostinger ist bekannt für seine erschwinglichen Preise, hohe Leistung und benutzerfreundliche Schnittstellen. Das Unternehmen betreut weltweit Millionen von Kunden und hat sich durch zuverlässigen Kundenservice und technologische Innovationen einen festen Platz in der Webhosting-Branche gesichert.
Kontaktinformationen
61 Lordou Vironos Street
6023 Larnaca
Zypern