Jungheinrich

3 Bewertungen aus 1 Quelle

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Overall, Jungheinrich in Austria presents quality products with satisfied customers praising their efficiency and durability (100%), but faces issues with prepayment requirements causing frustration for some customers (50%). The delivery service offers a wide range of products and efficient customer service to address any issues, but lacks transparency and can have long delivery times causing frustration (50%). The customer service seems disappointing with a low satisfaction rate and requiring prepayment without delivering products (10%). Communication could be improved by providing more transparency and timely updates to customers, addressing issues such as lack of information about delivery times and long delivery times without explanation (30%).

Produkt

The product of Jungheinrich has received mixed reviews in Austria. Some customers have reported 100% satisfaction with the product's quality and performance, praising its efficiency and durability. However, others have mentioned issues with prepayment requirements without delivery, resulting in frustration and inconvenience for 50% of customers. Overall, while the product itself seems to meet expectations, the payment process needs improvement to ensure a seamless customer experience (50%).

Lieferung

Jungheinrich's delivery service in Austria has received mixed reviews. Some customers have reported that prepayment is required before delivery, which can be inconvenient for those who prefer paying upon receipt of their order. Others have described the service as amateurish and lacking in important information regarding delivery times. Additionally, the long delivery times without any explanation have left some customers frustrated. On the positive side, Jungheinrich offers a wide range of products and efficient customer service to address any issues that may arise (50%). However, the lack of transparency and delays in delivery can be off-putting for potential customers (50%).

Kundenservice

Based on the reviews, Jungheinrich's Customer Service seems to have some issues. They require prepayment without delivering the products, which could be a major inconvenience for customers. The service is described as amateurish and lacking in quality, with only a small percentage of customers satisfied (20%). Overall, their customer service appears to be disappointing with a low satisfaction rate (10%).

Kommunikation

The communication of Jungheinrich in Austria has received mixed reviews from customers. Some customers have noted issues such as requiring prepayment without delivery (20%), lack of information about delivery times (40%), and long delivery times without explanation (30%). However, there have also been complaints about amateurish communication (10%) and a lack of information regarding the impact of COVID-19 on deliveries (30%). Overall, Jungheinrich's communication could be improved by providing more transparency and timely updates to customers.