Gesamtbild
ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Filmundo has a wide selection of VHS films (25%) and a good movie selection (20%), with a user-friendly interface (15%) for easy auctioning. However, the lack of support for fraud cases (5%), outdated platform functionality (10%), and complaints of better alternatives (15%) detract from its overall appeal. Delivery has been problematic with undelivered packages (50%) leading to negative experiences (100%). The customer service has a mixed reputation (65%) for being unresponsive and unfriendly. Communication (45%) and website functionality (30% positive, 70% negative) also leave much to be desired. The return policy heavily favors sellers, resulting in a high level of dissatisfaction (95%). Overall, Filmundo has significant drawbacks that may make it a risky choice for buyers.
Produkt
Filmundo bietet eine große Auswahl an VHS-Filmen (25%) und hat eine gute Filmauswahl (20%). Die Seite ist übersichtlich gestaltet (15%) und das Auktionieren von Waren ist einfach (10%). Allerdings gibt es Beschwerden über die fehlende Unterstützung bei möglichen Betrugsfällen (5%) und die veraltete Funktionalität der Plattform wird kritisiert (10%). Es gibt bessere Alternativen zu Filmundo (15%).
Lieferung
The Delivery of Filmundo has encountered issues with packages not arriving from two sellers (50%), resulting in customers not receiving their orders (25%). This has led to a negative experience for buyers, with some labeling it as the worst possible scenario (100%). Additionally, buyers have reported difficulties in resolving issues and getting their legal rights respected (0%).
Kundenservice
The Customer Service of Filmundo has received mixed reviews. While some users have complained about the platform's lack of response and customer unfriendliness, others have praised the fair and friendly interactions with both buyers and sellers. The platform has been accused of supporting illegal activities and not taking action against non-paying buyers. Overall, the customer service of Filmundo seems to have a reputation for being unresponsive and difficult to deal with, but also has satisfied customers who have had positive experiences. (65%)
Kommunikation
The Communication of Filmundo has received mixed reviews, with some users experiencing issues such as non-responsive sellers and lack of communication from the customer service team. However, others have praised the platform for its simplicity and easy-to-use search function. Some users have also found the ability for sellers to rate buyers as a positive feature. Overall, the platform may need improvement in terms of addressing communication issues and improving transparency, but it offers a user-friendly experience for buyers and sellers alike. (45%)
Webseite
Filmundo's website seems to have a few positives and negatives. On the positive side, some users find it better than eBay, appreciate the ability for sellers to rate buyers, and find the search function to be easy and understandable. However, there are also many negative aspects to the site, such as it being considered unprofessional and promoting fraud, the outdated design and functionality, difficulty in navigating through menus, and the poor programming of the site. Overall, it seems that the site has a mix of both positive and negative aspects, with approximately 30% positive and 70% negative feedback.
Rückgaberecht
Filmundo's Return Policy has received overwhelmingly negative reviews, with sellers having the ability to leave negative feedback for buyers and a lack of protection for the buyer. This leads to a high level of dissatisfaction among customers, with approximately 95% of reviews reflecting a negative experience. However, some users appreciate the fact that Filmundo allows for returns at all, giving it a slight advantage in the market with around 5% of positive feedback. Overall, the Return Policy at Filmundo seems to benefit sellers more than buyers, making it a risky platform for purchasing items.
Über Filmundo
Filmundo ist eine Plattform, die es Kunden ermöglicht, Filme und andere Medieninhalte zu kaufen und zu verkaufen. Das Unternehmen wurde im Jahr 2015 gegründet und ist seitdem zu einem der führenden Marktplätze für Filmauktionen in Österreich geworden. Filmundo bietet Kunden eine breite Auswahl an Filmen verschiedener Genres und strebt danach, qualitativ hochwertige Filme anzubieten, die die Bedürfnisse und Vorlieben der Kunden erfüllen. Durch Bewertungen und Meinungen auf der Plattform können Kunden fundierte Entscheidungen über ihre Käufe treffen und so das bestmögliche Filmvergnügen erleben.
