Gesamtbild
ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Crédit Agricole in Austria offers a convenient product for Geldanlage with quick fund transfers, but there are concerns about delays and uncertainties with investments (60%). Their delivery service has a fast transfer process for investments, but lack of clarity on transaction dates has led to delays for some customers (60%). Customer service has been lacking, with issues such as non-functional fax services and unresponsive communication channels, leading to overall dissatisfaction among clients (83%). Communication is also a weak point, with multiple confirmation emails sent but no actual processing taking place, as well as delays in responding to messages and emails (25%). The website offers fast service but may need improvements to ensure real-time account information is up to date (60%).
Produkt
Crédit Agricole's product for Geldanlage offers convenience in transferring funds quickly, however there have been issues with the lack of Wertstellung after three weeks. Customers have described their experience with Festgeldanlagen as an adventure. Overall, the product has its pros for efficiency, but there are concerns about delays and uncertainties with investments. (60%)
Lieferung
The delivery service of Crédit Agricole in Austria has a fast transfer process for investments, with funds being disbursed in a timely manner including any earned interest (100%). However, there have been issues reported with a lack of clarity regarding the exact value date for transactions, with some customers experiencing delays of up to three weeks (60%).
Kundenservice
The Customer Service of Crédit Agricole in Austria has been experiencing issues lately, such as non-functional fax services, busy phone lines, and unresponsive email and message correspondence. These factors contribute to a poor customer verification process and overall dissatisfaction among clients. (83%)
Kommunikation
The Communication of Crédit Agricole has some shortcomings, with multiple confirmation emails being sent but no actual processing taking place (20%). Additionally, the fax has not been working for weeks and scheduled callbacks are met with a busy tone (30%). The lack of response to messages and emails is also a concern (25%). On a positive note, customers do receive confirmation of receipt, although without the actual sum being stated (25%). Overall, improvements are needed in their communication process to ensure a better customer experience.
Webseite
The Website of Crédit Agricole offers fast service (80%), but some users have reported that the account display is not always up to date (60%). Overall, the website appears to be user-friendly with efficient customer service, but improvements may be needed in ensuring real-time account information.
Über Crédit Agricole
Crédit Agricole ist eine führende französische Bank- und Finanzdienstleistungsgruppe, die 1894 gegründet wurde. Ursprünglich als landwirtschaftliche Genossenschaftsbank etabliert, hat sich das Unternehmen im Laufe der Jahre diversifiziert und bietet heute eine breite Palette von Finanzdienstleistungen an, darunter Privat- und Geschäftskundenbanking, Asset Management, Investmentbanking sowie Versicherungsdienstleistungen. Mit einer starken globalen Präsenz spielt Crédit Agricole eine zentrale Rolle im europäischen Bankensektor.