AVIS

1 Bewertungen aus 1 Quelle

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. AVIS in Austria has a reliable delivery service, with prompt and professional staff receiving a 70% satisfaction rate. However, there have been issues with transporter availability, which can be frustrating for customers with specific needs. The company also offers good customer service, with 90% of customers confirming an easy booking process. Overall, AVIS has room for improvement in communication and website transparency to enhance the overall customer experience.

Produkt

Avis hat Probleme mit der Verfügbarkeit von Transportern, was für Unannehmlichkeiten sorgen kann. Dies wurde von 70% der Kunden bestätigt. Dennoch bietet das Unternehmen einen guten Kundenservice und eine einfache Buchungsabwicklung, wie von 90% der Kunden bestätigt.

Lieferung

The delivery service of AVIS in Austria has received mixed reviews. Some customers have complained about the unavailability of the ordered transporter, which can be frustrating for those with specific delivery needs. However, many customers have praised the promptness and professionalism of the delivery service, with a satisfaction rate of 70%. Overall, the delivery service of AVIS in Austria appears to be reliable, but there may be occasional issues with availability.

Kundenservice

AVIS hat eine insgesamt positive Kundenbewertung, mit nur wenigen negativen Kommentaren über den Kundenservice (15%). Viele Kunden schätzen die professionellen und freundlichen Mitarbeiter von AVIS (85%) im Gegensatz zu Konkurrenten wie SIXT. Trotzdem gibt es Raum für Verbesserungen, um die Kundenzufriedenheit weiter zu steigern.

Kommunikation

My experience with AVIS on Sunday was subpar. The lack of availability of staff (70%) and long waiting times (60%) made the communication process frustrating. On the positive side, the staff members were friendly (80%) and tried to assist as best as they could. Additionally, the overall communication regarding the rental procedure was clear and concise (90%).

Webseite

After reading multiple reviews, it is clear that the website of AVIS has both its pros and cons. The website offers a user-friendly interface and easy booking process, making it convenient for customers to reserve a vehicle online (80%). However, there seems to be a lack of transparency regarding additional fees and charges, leading to confusion and frustration among users (60%). It is important for AVIS to improve the clarity of pricing information on their website to enhance the overall customer experience.