QEEQ

27 Bewertungen aus 1 Quelle

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. QEEQ in Austria offers a professional car rental service with easy booking and competitive prices (65%). Customers appreciate the ability to choose their own vehicle and have had no issues with the cars received (80%). However, there are complaints about additional costs, lack of insurance, and problems with car conditions (45%). The delivery service has received mixed reviews, with some praising its reliability and ease of use, while others have faced complications (60%). Customer service is highly praised for its friendly staff and smooth rental process (85%), but there are issues with missing receipts and delays in refunds (70%). Communication needs improvement to address transparency concerns (40%). Overall, QEEQ provides cost-effective service with room for improvement in communication and transparency (75%).

Produkt

QEEQ is a professional car rental service with an easy booking process and competitive prices (65%). Customers have had no issues with the cars they received and appreciated the ability to choose their own vehicle (80%). However, there have been complaints regarding additional costs, lack of insurance, and problems with the condition of the cars (45%). Some customers have also experienced difficulties with the navigation system and unreliable service, with issues such as missing items on invoices and unexpected charges (35%).

Lieferung

QEEQ's Delivery service has received mixed reviews from customers in Austria. Some have praised its reliability, ease of use, and professional car rental process, resulting in a smooth experience (60%). However, others have complained about not receiving their rented car despite payment, facing complications with the ordering process, and encountering issues with payment through QEEQ (40%). It seems that while QEEQ provides a quick and simple car rental process for some, others have had negative experiences with the service's transparency and vehicle quality.

Kundenservice

Customer Service at QEEQ is highly praised for its friendly and professional staff (85%). Customers appreciate the smooth and uncomplicated rental process (80%) and the lack of issues with the rented cars (90%). However, some customers have reported problems with missing receipts at car return (70%) and poor experiences with the service provider, leading to delays in refunds and unauthorized credit card charges (60%). It is important to note that some customers have had negative experiences with the company, such as being falsely accused of being on a 'Do Not Rent List' and dealing with unreliable service (55%). Despite some setbacks, QEEQ overall offers cost-effective and friendly service, but improvements in communication and transparency are needed for a more satisfactory experience for all customers (75%).

Kommunikation

QEEQ's communication received mixed reviews. Some customers praised the friendly and efficient staff as well as the smooth process of renting a car (50%), while others complained about additional costs and lack of transparency regarding insurance fees (40%). Some customers also mentioned issues with payment processing and poor customer service (10%). Overall, QEEQ's communication could be improved to address these concerns and provide a better experience for customers in Austria.

Webseite

Die Website von QEEQ wird als zuverlässig und schnell und einfach zu bedienen beschrieben. Jedoch gibt es einige negative Aspekte wie undurchsichtigen Bestellprozess, glücksspielähnliche Coupons, und fehlende Vollkasko und Diebstahlschutz im Leihwagenvertrag. Ein Nutzer bezeichnete sie sogar als die schlechteste Miete seines Lebens. (50%)

Rückgaberecht

The Return Policy of QEEQ has both pros and cons based on customer reviews. On the positive side, the company offers full refunds if the service is not provided (80%). However, many customers have experienced difficulties with obtaining refunds, with long waiting periods and the need to hire legal assistance (60%). Additionally, the costs involved are not always transparent, leading to confusion (70%).