zur Rose

15 Bewertungen aus 1 Quelle

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Zur Rose in Austria offers reliable and fast delivery of medications (80%), with a smooth ordering process and timely deliveries (70%). The company provides good packaging and correct medication delivery (85%), as well as accepting orders on invoice (80%). However, there are issues with false medication deliveries (45%), lack of availability information (40%), and poor customer service (20%) reported by some customers. Despite these drawbacks, Zur Rose's return policy is customer-friendly with an easy and straightforward process (75%). Overall, while Zur Rose has some areas that need improvement, they provide a convenient option for purchasing medications online in Austria.

Produkt

Zur Rose bietet eine gute Verpackung und zuverlässige Lieferungen (85%) an. Sie liefern Medikamente korrekt und schnell (90%), akzeptieren Bestellungen auf Rechnung (80%), und das System funktioniert reibungslos (95%). Allerdings gibt es Probleme wie Lockvogelangebote (30%), falsche Medikamentenlieferungen (45%) und mangelnde Verfügbarkeitsinformationen (40%), die das Einkaufserlebnis beeinträchtigen. Der katastrophale Service (10%) und falsche Lieferungen (30%) sind weitere Probleme, die von Kunden berichtet wurden.SetBranchenstandard

Lieferung

Zur Rose bietet eine zuverlässige und schnelle Lieferung (80%), insbesondere bei beschädigter Ware, die unkompliziert ersetzt wird (90%). Die Medikamente werden korrekt und schnell geliefert (100%), jedoch wurden in einigen Fällen falsche Medikamente geliefert (40%). Der Service wird als katastrophal (20%) und inkompetent (30%) empfunden, was zu falschen Abrechnungen (60%) und Lieferungen führen kann. Trotzdem bietet Zur Rose schnelle Lieferungen (80%) und pünktliche Lieferungen (70%), wobei die Bestellung auf Rechnung möglich ist (60%).

Kundenservice

Zur Rose's customer service has received mixed reviews. While some customers have reported problems such as incorrect billing, delays in receiving orders, and inappropriate handling of customer data, others have praised the company for its friendly and courteous customer service representatives, quick replacement of damaged items, and efficient delivery service. Overall, it seems that Zur Rose's customer service has room for improvement in terms of communication, order accuracy, and handling customer complaints. (60%)

Kommunikation

The Communication of zur Rose has both strengths and weaknesses. Customers have praised their fast delivery and excellent advice, making them a recommended choice. However, there have been several complaints about incorrect billing, poor communication in follow-up orders, and lack of availability information on medications. Additionally, some customers have expressed disappointment in the handling of complaints and the response to termination requests. Overall, zur Rose should work on improving their communication and customer service to address these issues. (60%)

Webseite

The Website of zur Rose in Austria offers a user-friendly experience with an easy ordering process (80%), but some customers find the account creation process to be cumbersome (40%). The website is well-organized and easy to navigate, although the customer service has received negative feedback (20%).

Rückgaberecht

Zur Rose's Return Policy has a short expiration date window of only 4 months, which may be inconvenient for customers looking to return products after this time period. However, the policy offers a generous return window, allowing customers ample time to make decisions before making a return. Additionally, the process for returning products is straightforward and hassle-free, making it easy for customers to receive refunds or exchanges when needed. Overall, Zur Rose's Return Policy receives a solid 75% for its customer-friendly approach, despite the short expiration date.