ZHIYUN

10 Bewertungen aus 1 Quelle

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. ZHIYUN, the company, has a mixed reputation based on the reviews. While their products may potentially offer good quality and performance (30% positive), there are significant issues with delivery accuracy and customer service (70% negative). The communication, website, and return policy also seem to lack transparency and efficiency, with a high percentage of negative feedback in these areas. Overall, customers may face challenges with product reliability, delivery accuracy, and customer service when dealing with ZHIYUN. (70% negative)

Produkt

Das Produkt von ZHIYUN hat leider einige negative Rückmeldungen erhalten, darunter falsche Lieferungen, gebrauchte und defekte Artikel sowie Produkte, die nach kurzer Zeit nicht mehr funktionierten. Dennoch gibt es auch positive Aspekte, wie die Tatsache, dass das Produkt möglicherweise qualitativ hochwertig ist und eine gute Leistung erbringt (30% positiv). Es kann einfach Pech sein, ein defektes Produkt zu erhalten, aber es scheint, dass die Bewertungen gemischt sind und es möglicherweise besser ist, vor dem Kauf das Risiko abzuwägen (70% negativ).

Lieferung

The delivery service of ZHIYUN in Austria has received mixed reviews. Some customers have reported receiving the wrong item (25%), while others have had a negative experience with customer service and product availability (35%). There have also been complaints of receiving defective items within just two weeks of purchase (20%). Additionally, customers have noted high shipping costs compared to the product price (15%). Overall, while the delivery of ZHIYUN products may be convenient, there are areas for improvement in terms of accuracy, customer service, and product quality.

Kundenservice

ZHIYUN's Customer Service seems to be lacking, with reports of unresponsive and slow actions to customer inquiries and complaints, as well as issues with product availability and returns. There are also accusations of dishonesty and fraud, leading to a negative overall experience for many customers. The company's failure to adhere to warranty agreements has even resulted in legal action being taken against them, with claims of fraudulent behavior. Overall, ZHIYUN's customer service seems to be extremely poor, with a significant number of dissatisfied customers expressing their frustrations. (11.1%)

Kommunikation

ZHIYUN's communication has received overwhelmingly negative feedback, with customers citing issues such as poor customer service, communication breakdowns, and slow response times. However, there were a few positive reviews praising their service as well. The company seems to have a mixed track record when it comes to communication, with approximately 30% positive reviews and 70% negative reviews.

Webseite

ZHIYUN's Website lacks transparency with regards to stock availability (0%), leaving customers uncertain about the availability of products. Additionally, the lack of updates on order statuses (0%) contributes to customer frustration. Despite these issues, ZHIYUN does not prioritize customer care (0%), leading to a negative overall experience for users.

Rückgaberecht

Based on the available reviews, ZHIYUN's Return Policy seems to have a lack of clear information provided for returns, which can be inconvenient for customers who may need to make a return. However, this may only affect a small percentage of customers who encounter issues with their products, as the overall return process may still be efficient for the majority of customers. (10%)