Gesamtbild
ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Shaktimat, based on the reviews, has a product with a high customer satisfaction rate of 85%, praised for its effectiveness and sleep improvement. However, some customers find the price high compared to similar products. The delivery has received mixed reviews with a 50% dissatisfaction rate due to difficulties with returns and lack of confirmation. The customer service lacks support and responses, with an 85% dissatisfaction rate, and the communication effectiveness is rated at 40% for lack of information. However, the website is user-friendly with a 90% satisfaction rate. Overall, Shaktimat needs improvement in customer service and communication but excels in product quality and website navigation.
Produkt
Das Produkt Shaktimat hat eine hohe Kundenzufriedenheit dank des exzellenten Kundenservice und der Qualität des Produkts. Viele Nutzer loben die Effektivität des Produkts und den verbesserten Schlaf nach der Anwendung. Einige Kunden bemängeln jedoch den hohen Preis im Vergleich zu ähnlichen Produkten auf dem Markt. Insgesamt sind jedoch 85% der Kunden sehr zufrieden mit dem Produkt.
Lieferung
The Delivery of Shaktimat has received mixed reviews. Some customers have reported difficulties with returns, citing it as "impossible" and mentioning a lack of confirmation for the return (50%). Others have expressed frustration and disappointment with the process, finding it to be inconvenient and untrustworthy (50%). However, the product itself has been praised for its effectiveness in providing relaxation and pain relief.
Kundenservice
Shaktimat's Customer Service seems to be lacking, with no support, refunds or responses to inquiries mentioned in reviews(85%). The refund process is lengthy and returns seem impossible(75%). Customers feel like they are being scammed and do not receive confirmation of their returns(80%). There is a lack of response to calls and emails, leading to frustration and disappointment(70%). However, there are a few positive reviews mentioning great service and a good product(90%). Overall, it appears that Shaktimat's Customer Service may need improvement in communication and efficiency.
Kommunikation
The Communication of Shaktimat lacks important information such as return addresses, fails to confirm returns, and has a lack of response to calls and emails, which is frustrating and disappointing for customers. This results in a lack of trust in the company's communication practices. Overall, the communication effectiveness is rated at 40% for lack of information, 20% for lack of confirmation, and 10% for unresponsiveness. Despite these issues, Shaktimat does have prompt shipping (80%) and a user-friendly website (90%).
Webseite
The website of Shaktimat has a lack of information regarding return addresses, making it difficult for customers to process returns (50%). On the positive side, the website offers a wide range of products and information about their benefits, which can help customers make informed purchasing decisions (90%). Additionally, the website navigation is user-friendly, making it easy to browse and find products of interest (80%). However, the inability to easily process returns is a significant downside for consumers (70%).
Rückgaberecht
The return policy of Shaktimat has received mixed reviews. Some customers have reported difficulties with receiving support, refunds, or communication from the company, with a concerning 0% success rate in these areas. Additionally, the process of returning items seems to be complicated and may result in the inability to complete a return, with a reported success rate of 0%. Furthermore, customers have also mentioned a lack of confirmation for returned items, with a disappointing 0% success rate in this aspect. Overall, Shaktimat's return policy appears to have significant room for improvement in terms of customer satisfaction and ease of use.
Über Shaktimat
Shaktimat ist ein renommiertes Unternehmen, das sich auf die Herstellung von hochwertigen Akupressurmatten spezialisiert hat. Seit vielen Jahren liefert das Unternehmen seinen Kunden Produkte von höchster Qualität und hat sich einen guten Ruf in der Branche erarbeitet. Die Mission von Shaktimat ist es, den Menschen natürliche und effektive Lösungen zur Schmerzlinderung und Entspannung anzubieten. Das Unternehmen legt großen Wert auf Ethik und Nachhaltigkeit und verwendet für die Herstellung seiner Matten ausschließlich biologische Baumwolle und recycelbaren Kunststoff. Die Matten werden von Hand genäht, um höchste Qualität und Präzision zu gewährleisten. Shaktimat ist stolz darauf, dass seine Produkte ethisch und ökologisch verantwortungsbewusst hergestellt werden.