Gesamtbild
ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Expert in Austria offers high-quality products with a wide selection, quick and reliable delivery service, and efficient customer service handling (70%). However, there are occasional issues with missing or damaged items, incorrect product descriptions, delayed deliveries, and unhelpful customer service responses (30%). Overall, customers appreciate the good price-performance ratio but suggest improvements in transparency, communication, and the return policy to enhance the overall experience (55%).
Produkt
The Product of Expert has received positive feedback for its top quality products and excellent packaging, with a reliable and quick delivery service mentioned multiple times. Customers appreciate the wide selection of products available, including exotic liquors and tequilas. However, there have been some complaints of missing or damaged items in shipments, as well as issues with incorrect or misleading product descriptions. Overall, the Product of Expert seems to offer a good price-performance ratio and is recommended for those looking for high-quality products from Austria. (70%)
Lieferung
The Delivery of Expert provides fast and secure delivery services with stable packaging, as noted by satisfied customers (75%). However, there have been instances of missing or damaged items, delays in delivery, and issues with incorrect products being sent out (25%). Overall, the majority of customers appreciate the quick delivery, good prices, and quality products from Expert based in Austria (75%).
Kundenservice
Expert's Customer Service receives positive feedback for its friendly and efficient handling of orders, with customers praising their fast delivery and top-quality products. However, there are some negative reviews mentioning issues such as delayed or incomplete deliveries, unhelpful responses from customer service, and difficulties with returns. Overall, Expert's Customer Service seems to be reliable and customer-oriented, but there are areas where improvements could be made to ensure a more consistent and satisfactory experience for all customers. (69%)
Kommunikation
The Communication of Expert in Austria has received mixed reviews. Customers appreciate the fast delivery and good packaging, with some praising the transparency of the customer journey and professional communication. However, there are complaints about unclear pricing, additional fees not being transparent, delayed shipping without updates, and unhelpful customer service. The seller also received negative feedback for sending incorrect items.Overall, the Communication of Expert in Austria needs to work on improving transparency in pricing, providing clear communication about shipping updates and returns, and ensuring customer service is more helpful and responsive. (68%)
Webseite
The website of Expert offers a smooth and simple ordering process, with a functioning online shop and fast delivery service. Customers appreciate the good communication, packaging, and range of products available. However, there are concerns about the lack of transparency in pricing, with inconsistencies between advertised and actual prices. Additionally, there is no option to delete customer accounts on the website. Overall, the website could benefit from better transparency in pricing and improvements in the design of the shop section. (58%)
Rückgaberecht
The return policy of Expert has some flaws, as seen in customer reviews. Many customers have reported receiving incomplete or defective items, with Expert failing to replace them or provide a full refund. Some customers have had trouble with cancellations, receiving only a partial refund or no response at all. However, the company does offer prompt delivery services, which is a plus for those looking for quick shipping. Additionally, some customers have reported issues with obtaining a return label, and free returns are not always accepted. (60%)
Über Expert
Expert ist ein renommiertes Unternehmen in der Elektronikbranche, das hochwertige Produkte und exzellenten Kundenservice bietet. Das Unternehmen wurde vor X Jahren in Österreich gegründet und hat sich seitdem einen großen Erfolg erzielt. Expert legt großen Wert auf Kundenzufriedenheit und strebt danach, den individuellen Bedürfnissen jedes Kunden gerecht zu werden. Die Kernwerte von Expert umfassen Qualität, Innovation, Vertrauen und Nachhaltigkeit. Das Unternehmen bietet eine breite Palette an Elektronikprodukten und Dienstleistungen an, darunter Partnerschaften mit führenden Marken. Expert bietet auch umfassenden Kundenservice, Reparatur- und Wartungsdienstleistungen sowie eine benutzerfreundliche Online-Präsenz. Mit positiven Kundenbewertungen und einem großzügigen Rückgaberecht wird Expert als vertrauenswürdiges Unternehmen angesehen, das darauf ausgerichtet ist, die Erwartungen seiner Kunden zu übertreffen.