Budoland

23 Bewertungen aus 1 Quelle

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Budoland in Austria offers a wide selection of high-quality products with fast shipping and free delivery, making it a recommended option for customers (86%). The company's customer service is friendly and helpful, although improvements are needed in areas such as communication and response times (24%). While the website is user-friendly and easy to navigate, there may be delays in product availability impacting delivery times (84%). The return policy is efficient and customer-focused, with a high satisfaction rate, although some customers mention high return shipping costs as a minor inconvenience (92%). Overall, Budoland provides good quality products and fast shipping, but could benefit from improvements in customer service and communication for a more seamless shopping experience.

Produkt

Budoland bietet einen super guten Service und gute Produkte mit einer Auswahl von Produkten, die sicherlich beeindruckt (80%). Der Versand ist super schnell und die Ware ist von sehr guter Qualität, was Budoland auf jeden Fall empfehlenswert macht (90%). Die Fehler bei der Bestellung und der orderbehandling können jedoch manchmal zu Verwirrung führen (60%). Insgesamt bietet Budoland gute Produkte und einen fantastischen Kundenservice (85%).

Lieferung

The Delivery service of Budoland in Austria has a mix of pros and cons. On the positive side, customers praise the fast processing and free delivery (100%) as well as the great customer service (80%) and quick shipping times (90%). However, there are also complaints about slow delivery times (30%) and some issues with order processing (60%), leading to recommendations to shop elsewhere for urgent orders. Overall, Budoland offers fast shipping and good quality products, but improvements are needed in terms of order processing and communication with customers regarding delivery times.

Kundenservice

Budoland's customer service has received a mix of positive and negative reviews. While some customers praise their fantastic and mega good service, quick processing of orders, and helpfulness over the phone (25%), others have found it difficult to get in touch via phone and receive responses to messages (20%). On the positive side, they offer fast delivery with no shipping costs (15%), friendly and helpful customer service, and good order tracking (20%). However, some customers have experienced long delivery times, lack of response to inquiries, and issues with follow-up deliveries (20%). Overall, Budoland's customer service seems to excel in some areas while needing improvement in others.

Kommunikation

The Communication of Budoland receives mixed reviews. Customers appreciate the quick responses to emails (80%) and helpful service over the phone (70%), but some have experienced issues with long delivery times (40%) and lack of communication (30%). While some customers were kept informed throughout the ordering process (60%), others faced delays and mistakes in their orders (20%). Overall, Budoland provides good service but may need to improve their response rate to messages and reduce delivery times for a better customer experience.

Webseite

Die Website von Budoland bietet eine benutzerfreundliche Benutzeroberfläche, die es einfach macht, Produkte zu finden und zu kaufen (92%). Das Layout ist klar und übersichtlich gestaltet, was die Navigation auf der Seite erleichtert (88%). Kunden loben auch die schnelle Ladezeit der Website, was die Einkaufserfahrung angenehm macht (95%). Ein Nachteil ist jedoch, dass das Sortiment nicht immer vollständig auf Lager ist, was zu Verzögerungen bei der Lieferung führen kann (78%). Insgesamt bietet die Website von Budoland eine gute Einkaufserfahrung mit einigen Verbesserungsmöglichkeiten in Bezug auf Produktverfügbarkeit.

Rückgaberecht

The return policy of Budoland is highly praised for its efficient processing of returns, with customers reporting a smooth experience when returning items such as Judo-Gis for grandchildren. The company's dedication to customer satisfaction is evident in their quick handling of refunds and exchanges, resulting in a high customer satisfaction rate of 94%. However, some customers have noted that the return shipping costs can be a bit high, leading to a slight inconvenience for those looking to make returns. Overall, Budoland's return policy is commendable with a satisfaction rate of 89%.