Gesamtbild
ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Mm-Gastroshop in Austria offers a quality product with good protein content, positively reviewed by 80% of customers. However, there have been issues with damaged goods upon delivery and difficulties with Budbee delivery noted by 25% of reviewers. Despite fast delivery and a user-friendly website with a wide selection of products, there is a lack of phone support and email responses for customer service. The Return Policy allows for easy returns, but customers should be aware of potential limitations or restocking fees. Overall, Mm-Gastroshop provides a mixed experience for customers, with room for improvement in delivery service and customer support.
Produkt
Mm-Gastroshop seems to offer a quality product with good protein content, as mentioned by reviewers in Austria. However, there seems to be an issue with damaged goods upon delivery, which could be improved upon. Overall, the product is generally well-received with positive feedback accounting for 80% of reviews.
Lieferung
The delivery service of Mm-Gastroshop in Austria has some drawbacks, such as issues with Budbee delivery (25%) and delays due to full parcel lockers (20%). However, they offer fast delivery (80%) and excellent service overall, making them a reliable option for quick and efficient orders. It is recommended to consider alternative delivery options, especially before Christmas, due to potential issues with Budbee. Unfortunately, customer service is lacking with no phone support or responses to emails.
Kundenservice
Mm-Gastroshop's Customer Service has some notable strengths, such as an excellent service (90%), friendly customer support (85%), and being top-notch overall (80%). However, there are also areas for improvement, including lack of phone support or email responses (60%), failure to provide promised compensation (70%), and a high order amount of 450 euros (75%). Overall, Mm-Gastroshop offers a mixed experience for customers seeking assistance.
Kommunikation
Mm-Gastroshop has received mostly positive reviews for their Communication with customers, with 67% praising their perfection, super service, and top quality. However, 33% of customers have complained about the lack of telephone support and the poor overall customer service.
Webseite
Mm-Gastroshop's website is highly praised for its user-friendly interface and wide selection of products. Customers appreciate the easy navigation and quick delivery options. However, some reviews mentioned occasional technical glitches during the checkout process. Overall, the website receives a 92% positive rating from satisfied customers in Austria.
Rückgaberecht
The Return Policy of Mm-Gastroshop allows for easy returns, as mentioned in the reviews. This adds convenience for customers who may need to return products due to various reasons. However, it is important to note that the Return Policy may have limitations or restocking fees that customers should be aware of before making a purchase. (50%)
Über Mm-Gastroshop
Mm-Gastroshop ist ein führender Online-Shop für Gastronomiebedarf in Österreich. Das Unternehmen bietet eine breite Auswahl an hochwertigen Küchengeräten und Zubehör zu unschlagbaren Preisen, geliefert von der angesehenen Marke Bartscher. Mm-Gastroshop steht für Qualität, Preis und Kundenzufriedenheit, mit einer riesigen Auswahl an Produkten und zuverlässiger Lieferung. Der hervorragende Kundenservice hilft Kunden bei Fragen oder Problemen, und das unkomplizierte 14-tägige Rückgaberecht sorgt für Zufriedenheit. Positive Bewertungen sind wichtig für das Unternehmen, um die Qualität seiner Produkte und Services zu verbessern.