Giuseppe Zanotti
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Websites, auf denen wir Bewertungen für Giuseppe Zanotti gefunden haben:
– TrustPilot (36)
Gesamtbild: Ein typischer Fall von "Schöner Schein, aber wo ist die Qualität?"
Giuseppe Zanotti in Austria has a strong reputation for offering uniquely designed shoes with high-quality materials, earning praise for their elegance and top-notch quality (75%). The company also excels in quick delivery times and smooth support systems, with fast processes and easy ordering procedures (35%). However, there are concerns about issues with product quality, sizing accuracy, and communication, leading to lower satisfaction rates in these areas (25%). Overall, while many customers appreciate the top quality shoes and fast delivery, there is a need for improvement in product quality, sizing accuracy, and communication to enhance the overall customer experience.
Produkt : Schick, aber wo bleibt die Qualität?
Giuseppe Zanotti's shoes receive mixed reviews from customers in Austria. Some praise the unique and extravagant design, high-quality materials, and elegant appearance, giving them top marks for quality (75%). However, others criticize the poor quality, production errors, and issues with sizing and functionality, leading to lower ratings (25%). Overall, while some customers are satisfied with the smooth ordering process, fast delivery, and excellent customer service, others are disappointed by the lack of leather in reduced shoes and the need for improvements in product quality and sizing accuracy.
Key Insights
Lieferung : Schnell, aber nicht immer zuverlässig!
The delivery of Giuseppe Zanotti is highly praised for its super fast processes (35%), quick delivery times (25%), and smooth support system (10%). However, there are some negative aspects highlighted such as some customers not receiving their shoes (5%), issues with sizing and zipper closure (5%), and production flaws (5%). Overall, the majority of customers appreciate the top quality of the shoes, the easy ordering process, and the quick shipping times.
Key Insights
Kundenservice : Echt ein Glücksfall oder totaler Reinfall!
Giuseppe Zanotti's Customer Service has received mixed reviews with some customers praising the friendly and professional support provided, as well as the smooth order processing and high-quality shoes. However, a significant percentage of customers have expressed dissatisfaction with issues such as poor communication, difficulty in resolving problems, and inadequate customer support. While some appreciate the fast delivery and top-quality shoes, others have faced challenges with returns and unhelpful customer service representatives. Overall, Giuseppe Zanotti's Customer Service seems to be a hit or miss experience for customers, with a calculated satisfaction rate of around 60%.
Key Insights
Kommunikation : Schöne Schuhe, aber die Kommunikation könnte besser sein!
Giuseppe Zanotti's communication receives mixed reviews. On the positive side, customers praise the smooth support and purchase process, as well as the elegant and dreamy shoes. The ordering process is uncomplicated and efficient. However, there are concerns about unclear and ineffective communication when it comes to problem-solving. Some customers have experienced endless communication during the return process, with the customer center sometimes hindering rather than resolving issues. Overall, the communication from Giuseppe Zanotti seems to be satisfactory, with 75% positive and 25% negative feedback.
Key Insights
Webseite : Tolle Schuhe, aber wo ist die Übersicht?
Die Website von Giuseppe Zanotti bietet tolle Schuhe mit guter Materialqualität (100%). Allerdings kann die Navigation auf der Website schwierig sein, da sie als unübersichtlich empfunden wird (50%).
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Rückgaberecht : Wie viel Chaos kann eine Rücksendung verursachen!
The Return Policy of Giuseppe Zanotti has received mixed reviews. Some customers have experienced issues with Produktionsfehler and Endlose Kommunikation bei der Rücksendung, while others have had trouble with Ungültige Rücksendeetiketten and betrügerisches Verhalten bei Rücksendung. However, there are also positive comments stating that the Return Policy was so gut. Overall, the Return Policy seems to have a satisfaction rate of approximately 50%.
Key Insights
Über Giuseppe Zanotti
Giuseppe Zanotti ist ein italienisches Luxusmodelabel, das sich auf die Herstellung von High-End-Schuhen, Taschen und Accessoires spezialisiert hat. Das Unternehmen wurde 1994 von Giuseppe Zanotti gegründet, einem Designer, der für seine avantgardistischen und kunstvollen Schuhdesigns bekannt ist. Die Marke hat ihren Hauptsitz in San Mauro Pascoli, Italien, und ist weltweit in exklusiven Boutiquen und renommierten Kaufhäusern vertreten. Giuseppe Zanotti-Produkte zeichnen sich durch ihre außergewöhnliche Handwerkskunst, hochwertigen Materialien und innovativen Designs aus.
