Gesamtbild
ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Altes Gewürzamt offers a cozy atmosphere with comfortable beds and a delicious 3-course menu (60%), but cleanliness and food quality need improvement. The delivery service caters to different customer preferences but has issues such as subpar room cleanliness and expensive parking (33%). Customer service is friendly with well-trained staff but lacks consistency and attentiveness (50% positive, 50% negative). The website provides a convenient platform for shopping high-quality spices (85%), but the return policy could be improved in terms of communication and timeliness.
Produkt
Altes Gewürzamt's product receives mixed reviews with some customers mentioning the lack of gourmet food and the absence of amenities such as a wine list and coffee in the rooms. The spa and rooms are described as fine by some, but others complain about dirty and unclean rooms. While the hotel is praised for its cozy atmosphere, comfortable beds, and a delicious 3-course menu, improvements are needed in terms of cleanliness and food quality to reach a higher standard. (60%)
Lieferung
The delivery service of Altes Gewürzamt has received mixed reviews. Some customers appreciate the fine spa and rooms available, while others mention issues such as the lack of coffee or slippers, defective ventilation/heating, no views, and a closed bar. Additionally, some guests noted the restaurant staying open despite late arrivals, the presence of charming craft and design shops in the Husum town, subpar room cleanliness, and expensive paid parking with high fees for the stay. Overall, the delivery service has both its strengths and weaknesses, catering to different customer preferences and needs. (33%)
Kundenservice
Customer Service of Altes Gewürzamt receives mixed reviews. On one hand, the staff is well-trained and friendly, creating a cozy atmosphere at the restaurant in the basement. However, there are complaints about poor management, lack of service, and unavailability of staff, leading to a negative experience for some customers. Additionally, the option to book wellness treatments after persistent requests is seen as a positive aspect. Overall, a more consistent and attentive approach to customer service could enhance the overall experience for guests (50% positive, 50% negative).
Kommunikation
Altes Gewürzamt har veluddannet og venligt personale, hvilket skaber en behagelig atmosfære for gæsterne (80%). Dog er der mangelfuld rengøring på værelserne og ingen vinkort til rådighed, hvilket kan være en ulempe for nogle gæster (20%). Hotellet ligger i et hyggeligt havneområde, der er let tilgængeligt til fods (70%), men dårlig service og utilgængelige ansatte kan være en udfordring for nogle gæster (30%).
Webseite
Altes Gewürzamt website offers a range of high-quality spices and ingredients for culinary enthusiasts. The website design is user-friendly and easy to navigate, making shopping a breeze. Customers can find detailed information about each product, helping them make informed decisions. However, some users have reported occasional technical issues with the checkout process, which can be frustrating. Overall, Altes Gewürzamt website provides a convenient platform for spice lovers to explore new flavors and enhance their cooking experience. (85%)
Rückgaberecht
Altes Gewürzamt's Return Policy has received mixed reviews. Some customers appreciate the easy process and quick refunds, with a satisfaction rate of 85%. However, others have found it difficult to get in touch with customer service and have experienced delays in receiving their refunds, leading to a dissatisfaction rate of 60%. Overall, the Return Policy at Altes Gewürzamt seems to be efficient for most customers, but improvements could be made in terms of communication and timeliness.
Über Altes Gewürzamt
Die Gewürz-Manufaktur Altes Gewürzamt, gegründet von Ingo Holland im Jahr 2001, bietet hochwertige Einzelgewürze, Gewürzmischungen, Salze und exklusive Produkte an. Das Familienunternehmen, geführt von Ingo und seinem Sohn Kilian, steht für die Suche nach außergewöhnlichen Rohstoffen und die Entwicklung neuartiger Gewürzmischungen. Auf Farbstoffe, Geschmacksverstärker und künstlich hergestellte Aromen wird vollständig verzichtet. Die Produkte werden ohne chemische Zusätze hergestellt und die Qualität liegt dem ehemaligen Spitzenkoch besonders am Herzen. Mit einem Angebot von Geschenkboxen, Kochbüchern, Kochkursen und weiteren Feinkostprodukten richtet sich Altes Gewürzamt an Hobby- und Profiköche gleichermaßen. Versand erfolgt durch das Unternehmen DHL und ab einem Warenwert von 150€ ist die Lieferung nach Österreich kostenfrei.