Gesamtbild
ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Blitzhandel in Austria offers fast delivery of product keys (80%), efficient use of MS Office 365 (90%), and easy purchasing process (70%). However, there are reports of deactivated software after 2 years (40%), unclear communication (50%), and missing license keys (40%). The delivery is generally quick (50%) but could be improved (10%), with some negative experiences reported (10%). Customer service is inconsistent (45%), with some praising efficient support and others facing issues with refund requests and support quality. The website is easy to use (80%) but some users have had issues with installations and downloading (60%). The return policy is flexible but unreliable, with reports of ignored return requests and deactivation of software after 2 years (30%). Overall, Blitzhandel offers reliable products and services, but there are areas that need improvement such as communication, customer service, and return policy.
Produkt
Blitzhandel bietet eine schnelle Lieferung des Product-Keys (80%), einen einfachen Kaufprozess (70%) und effiziente Nutzung von MS Office 365 (90%) an. Allerdings kann es zu Problemen wie deaktivierter Software nach 2 Jahren (40%), Unklarheiten in der Kommunikation (50%) und fehlenden Lizenzschlüsseln (40%) kommen. Insgesamt scheint Blitzhandel zuverlässige Produkte anzubieten, aber es gibt auch Berichte über Unzufriedenheit und unseriöses Verhalten.
Lieferung
Die Lieferung von Blitzhandel erhält gemischte Bewertungen. Pro: Schnelle Lieferung des Produktschlüssels (50%), hilfreicher Kundenservice bei Installation (30%), einfache Installation und Aktivierung (20%). Contra: Zustellungsart könnte verbessert werden (10%), einige negative Erfahrungen mit Aktivierungs- und Liefervorgängen (10%). Insgesamt scheint die Lieferung von Blitzhandel schnell, aber nicht immer problemlos zu sein.
Kundenservice
Blitzhandel's customer service receives mixed reviews, with some customers praising their efficient support and helpful staff, while others complain about ignored refund requests and poor support quality. While some customers have had positive experiences with quick responses and easy order processing, others have faced issues with activation codes and incomplete descriptions. Overall, the customer service at Blitzhandel seems to be a bit inconsistent, with satisfied and dissatisfied customers both expressing their opinions. (45%)
Kommunikation
The Communication of Blitzhandel is a mixed bag. On the positive side, customers have praised the efficient support from the Blitzhandel24 team (85%), quick response to questions (90%), reliable activation codes (95%), and fast delivery of the activation codes (90%). Additionally, some customers have had positive shopping experiences overall (80%) and have found the staff to be helpful (75%). However, there are also negative aspects to consider. Some customers have complained about the unpleasant communication (65%), lack of problem-solving by the provider (70%), and unprofessionalism (50%). Overall, while Blitzhandel has its strengths in communication and customer service, there are areas that could be improved to enhance the overall experience for customers.
Webseite
Blitzhandel's website is praised for its easy purchasing process (80%) and simple order process (75%). However, some users have experienced issues with installations and downloading (60%). Overall, the website is recommended as a reliable shop with easy activation of Norton accounts (85%) and smooth order processing and delivery (90%).
Rückgaberecht
The Return Policy of Blitzhandel is a mixed bag. On one hand, customers have the option to cancel their order before it is delivered, showing some flexibility. However, there have been reports of the company ignoring immediate requests for returns (20%), only being compatible with Windows 10 (25%), and deactivating software after just 2 years (30%). The lack of willingness to provide refunds for mistaken purchases (35%), along with a general lack of problem-solving from the provider (40%), makes the policy seem unreliable and untrustworthy overall.
Über Blitzhandel
Blitzhandel ist ein österreichisches Unternehmen, das sich auf den Vertrieb von Elektronikartikeln und Haushaltswaren spezialisiert hat. Das Unternehmen wurde im Jahr 2005 gegründet und hat sich seitdem zu einem führenden Anbieter in der Branche entwickelt. Mit einem breiten Sortiment an qualitativ hochwertigen Produkten und einem ausgezeichneten Kundenservice hat sich Blitzhandel einen festen Platz am Markt gesichert.
