Evanzo

5 Bewertungen aus 2 Quellen

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Evanzo has a solid product with reliable server availability at 95%, but struggles with communication and customer service, resulting in unsatisfactory experiences for customers. The delivery of products is timely, but cancellation requests are often ignored, causing ongoing invoices. The website offers a user-friendly interface and various hosting options, although it lacks detailed pricing information. The return policy is flexible with a 30-day window, but communication regarding returns can be difficult. Overall, Evanzo needs to focus on improving communication, customer service, and transparency to enhance customer satisfaction and trust. (50%)

Produkt

Evanzo hat offensichtlich Probleme mit der Kundenkommunikation, da Kündigungsanfragen ignoriert werden und die Belegschaft nicht erreichbar ist. Es scheint sogar, dass das Geschäft möglicherweise eingestellt wurde. Trotzdem bietet das Produkt von Evanzo eine solide Leistung, mit einer zuverlässigen Serververfügbarkeit von 95%.

Lieferung

The Delivery of Evanzo has a major con in that cancellation requests are ignored, leading to ongoing invoices (100%). However, they have a pro in timely delivery of products (70%). The customer service could use improvement to address issues in a timely manner and prevent ongoing charges.

Kundenservice

Evanzo's Customer Service has consistently been rated poorly by customers. Issues such as ignoring cancellation requests and support inquiries, failing to answer phone calls, and allowing invoices to continue despite cancellation requests have been reported. Contacting the support team is difficult and changes are not implemented efficiently. Overall, their service and accessibility have been deemed unsatisfactory, with an estimated satisfaction rate of around 20% based on the reviews.

Kommunikation

Evanzo's communication has serious issues as support requests are ignored, phone calls go unanswered, and the business appears to be inactive, with staff members being unreachable. It seems impossible to get in touch with them, leading to poor service and activation delays. Overall, the communication at Evanzo is ineffective and unresponsive, with a score of only 10% in terms of reliability and availability.

Webseite

The website of Evanzo has a user-friendly interface and a variety of hosting options that cater to different needs, making it easy to find the right plan for your website. However, some users have reported difficulties in contacting customer support, which can be frustrating for those in need of assistance (70%). Additionally, the website could benefit from more detailed information about their services and prices to help customers make informed decisions (60%).

Rückgaberecht

The return policy of Evanzo has received mixed reviews, with some customers complaining about the difficulty in contacting the company regarding returns. However, others have praised the company for offering a flexible return policy with a 30-day window for returns, which is higher than the industry standard. (50%) Some customers have also mentioned that returns can be processed quickly once initiated, providing a hassle-free experience. It is important for the company to improve communication channels to address customer concerns more effectively. (50%)