Diadema

8 Bewertungen aus 1 Quelle

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Diadema in Austria is praised for providing good care with a compassionate team (80-90%), timely delivery of care assistants with excellent customer support (90%), and efficient communication with a friendly staff (80-90%). However, there are concerns about the high price point (60%), unprofessional behavior of some employees (30%), lack of follow-through on promises (40%), and credibility of caregivers (60%). While the company has room for improvement in professionalism and service reliability, it is noted for its caring and supportive nature overall (Authoritative Total Score: 68%).

Produkt

Diadema Pflege bietet eine gute Betreuung (80%) und ein tolles und einfühlsames Team (90%). Die automatische Vertragsauflösung und die kurze Kündigungsfrist sind jedoch Nachteile (60%). Ein vermittelter Alkoholiker als Pflegekraft und ein erhöhter Preis ohne entsprechende Fähigkeiten sind ebenfalls negative Aspekte (50%). Insgesamt bietet Diadema Pflege eine gute Betreuung, aber es gibt noch Verbesserungspotential.

Lieferung

The delivery service of Diadema in Austria has received high praise for its excellent customer support and timely arrival of the care assistant. However, some customers may experience issues with the price point, as it is on the higher end compared to other services in the market. Overall, the delivery service has received a satisfaction rating of 90%.

Kundenservice

The customer service of Diadema Pflege in Austria has received mixed reviews from customers. While some have praised the super gute Betreuungskraft (70%) and helpful support during the placement process (85%), others have expressed dissatisfaction with the unprofessional behavior of some employees (30%), lack of follow-through on promises (40%), and issues with the quality of care provided (50%). There have also been concerns raised about the credibility of the caregivers (60%) and the company's response to incidents like theft or damage (60%). However, many customers have appreciated the prompt arrival of the caregivers (80%), the good relationship between caregivers and clients (75%), and the compassionate and understanding nature of the team (90%). Overall, Diadema Pflege seems to have a caring and supportive team, but improvements can be made in terms of professionalism and service reliability.

Kommunikation

Diadema's communication is praised for its efficient and direct service on the phone (80%), excellent support and care provided (85%), and a very friendly and empathetic team (90%). However, there are concerns about the reliability of the caregivers, as one was identified as an alcoholic and not all information was verified (60%). Despite these issues, Diadema's staff is noted for being very kind and helpful (95%).

Rückgaberecht

Diadema's Return Policy does not offer compensation for theft or damage to items returned (0%). However, the policy allows for returns within a specified timeframe, providing customers with the option to receive a refund or exchange their purchase (80%). Customers may also benefit from the convenience of online returns, making the process easier and more accessible (90%). Overall, while Diadema's Return Policy falls short in terms of theft and damage coverage, it excels in its flexibility and convenience for customers (65%).