Bimago

15 Bewertungen aus 1 Quelle

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Bimago, based on the reviews, is known for offering products with outstanding print quality (90%) and vibrant colors (95%), along with a fast delivery service (90%). Customers appreciate the large selection of designs available (95%) despite some issues with image editing (40%) and occasional unpleasant odors from canvas prints (30%). The company is praised for its exceptional customer service (90%) and delivering beautiful results that leave customers satisfied (95%). However, there may be concerns about the odor and color retention in some products, as well as areas for improvement in the website accuracy and return policy. Overall, Bimago provides high-quality products with reliable service, though there is room for improvement in addressing product quality issues and enhancing customer options (85%).

Produkt

Das Produkt von Bimago bietet eine überragende Druckqualität (90%) mit herrlichen Farben (95%) und einer schnellen Lieferung (90%). Die Auswahl an Motiven ist groß (95%), die Bildbearbeitung ist fehlerhaft (40%), und die Leinwandbilder können einen unangenehmen Lösungsmittelgeruch haben (30%). Trotzdem bietet das Unternehmen einen Service, der seines Gleichen sucht (90%) und liefert ein wunderschönes Ergebnis (95%), das die Kunden überwältigt (95%). Die Verpackung ist hochwertig (90%) und die Tapeten sind schön (80%), jedoch kann es vorkommen, dass die Farbe abgeht (20%). Insgesamt ist das Produkt von Bimago qualitativ hochwertig (85%) und lohnenswert (90%).

Lieferung

Bimago's delivery service receives mixed reviews. Customers appreciate the extremely fast delivery time of 2 days (100%) and quick handling of returns (100%). However, some complaints include the strong odor of the canvas prints that linger despite airing out (50%), as well as issues with the color coming off (25%). The company is praised for its prompt and reliable delivery (100%), but there are some minor concerns raised about the courier service DPD (25%). Overall, Bimago's delivery service is efficient and well-packaged, with room for improvement in addressing quality issues and working with delivery partners.

Kundenservice

Bimago's Customer Service receives mixed reviews with some customers finding it not recommendable and very inflexible, expressing dissatisfaction with the lack of color options and sustainability. However, others praise the service for being quick and efficient, with speedy processing of returns and refunds. The customer communication is good, with fast responses to emails and helpful phone calls. Overall, Bimago's Customer Service seems to excel in responsiveness and problem-solving, though improvements could be made in flexibility and options for customers (65%).

Kommunikation

Bimago's Communication has received mixed reviews. On the positive side, customers praise the fast delivery (2 days) (100%), prompt response to emails (100%), and quick phone calls with employees (100%). Additionally, the service is said to be exceptional (100%) and the communication with customers is described as good (100%). However, there have been complaints about editing errors on prints (0%) and overall the company is not recommended (0%). Despite this, the quick processing of refunds (100%) has been mentioned as a positive aspect.

Webseite

The website of Bimago has received mixed reviews. The quality of the products received was criticized for being faulty and not matching the images on the website (50%), while some customers struggled with printing out their invoices (50%). On the positive side, the website offers a wide variety of products and designs to choose from, and their customer service is reported to be responsive and helpful (75%). However, the need for improvement in product quality and accuracy of presentation remains evident.

Rückgaberecht

Bimago's Return Policy has a fast delivery time of 2 days (100%), efficient processing of returns (100%), and quick refund for incorrect products (100%). However, customers have reported having to pay return shipping costs for defective items (50%), and receiving faulty products that were not as described on the website (50%).