RaceChip
Die Zufriedenheitsbewertung wird berechnet, indem der Durchschnitt aller Bewertungen genommen wird.
Websites, auf denen wir Bewertungen für RaceChip gefunden haben:
– TrustPilot (120)
Gesamtbild: Beeindruckend!
RaceChip, based in Austria, offers customers a high-quality product with easy installation and noticeable performance improvements at a good price point. The fast shipping and user-friendly app for Bluetooth control are praised, along with the helpful customer service. However, there are occasional delays in communication and challenges with TÜV approval that can lead to extra costs. The return policy allows for free reprogramming within 24 months, but long-term adjustments may require a new purchase after 36 months. Overall, RaceChip provides a positive experience for customers seeking a boost in engine performance.
Produkt : So viel Leistung für so wenig Aufwand!
RaceChip bietet eine einfache Montage (83%) sowie eine spürbare Leistungssteigerung (72%) zu einem guten Preis-Leistungs-Verhältnis (61%). Die Nutzung über Bluetooth ist bequem (50%), jedoch kann es zu Schwierigkeiten bei der Übertragung auf ein neues Handy kommen (17%). Trotzdem empfehlenswert aufgrund der positiven Erfahrungen vieler Kunden (76%).
Key Insights
Lieferung : Schneller Versand und einfache Installation – was für ein Traum!
The delivery of RaceChip offers fast shipping (88%) and easy installation (76%) for customers, with a mobile app for Bluetooth control (67%). However, there are occasional delays in communication about shipping (22%) and difficulties with TÜV approval (17%) that can incur extra costs (9%). The product itself is of high quality (81%) and has a smooth installation process for skilled users (70%), providing noticeable improvements in engine performance (68%). Additionally, the customer service is helpful in addressing any issues that may arise (72%).
Key Insights
Kundenservice : Was für eine Achterbahnfahrt beim Kundenservice!
RaceChip's customer service has received mixed reviews from customers. While some found the support to be unhelpful and unresponsive, others experienced helpful and friendly staff. The customer service is praised for providing detailed answers to critical questions and efficient handling of complaints. However, there are also complaints about long wait times and unprofessional responses. The overall satisfaction rate is approximately 65%, reflecting the varying experiences customers have had with RaceChip's customer service in Austria.
Key Insights
Kommunikation : Eine echte Achterbahnfahrt der Kundenkommunikation!
RaceChip's communication with customers seems to be a mixed bag with some positive and negative aspects. On the positive side, the app offers easy Bluetooth control for performance adjustments, and the customer service and advice are rated highly. However, there are complaints about the unclear shipping information and difficulty reaching the customer service team. Some customers have also faced challenges with their TÜV and experienced delays in receiving the correct installation instructions. Overall, RaceChip's communication could be more transparent and responsive to enhance the customer experience. (43%)
Key Insights
Webseite : Einsteigerfreundlich, aber ein paar Stolpersteine!
The RaceChip website is user-friendly with a functional description, making it easy to navigate and understand. The product is of high quality and can be easily installed with clear, illustrated instructions. While some customers may experience delays in receiving the correct installation guides, the system's controller and app make it simple to use. However, there are mixed reviews regarding customer support and the clarity of the app pairing process. Overall, the website offers a noticeable improvement in vehicle responsiveness and performance, with additional dashboard functions adding value to the product. (62%)
Key Insights
Rückgaberecht : Flexibilität trifft auf Grenzen!
The Return Policy of RaceChip offers a 24-month free reprogramming option (75%), making it easy for customers to make adjustments to their products. The refund process is quick and smooth, with a professional customer service team to assist with any issues (85%). However, customers may experience delays in receiving the correct installation instructions (65%), and after 36 months, a new purchase is required for reprogramming (45%). Overall, the Return Policy of RaceChip allows for flexibility and support, but has limitations on long-term adjustments.
Key Insights
Über RaceChip
RaceChip ist ein deutsches Unternehmen, das sich auf die Entwicklung und Produktion von Chiptuning-Produkten spezialisiert hat. Gegründet im Jahr 2008, bietet RaceChip leistungssteigernde Lösungen für eine Vielzahl von Fahrzeugmarken und -modellen an. Die Produkte des Unternehmens sind darauf ausgerichtet, die Motorleistung zu optimieren und gleichzeitig den Kraftstoffverbrauch zu senken. Durch fortlaufende Forschung und Entwicklung hat sich RaceChip als einer der führenden Anbieter im Chiptuning-Bereich etabliert.
