Audius

8 Bewertungen aus 1 Quelle

Gesamtbild

ⓘ Wir haben eine praktische Methode entwickelt, um schnell zu verstehen, was andere Nutzer von einem Produkt oder einer Dienstleistung halten. Unsere KI-Technologie betrachtet die Bewertungen, spürt die wichtigsten Emotionen auf und identifiziert die Kernthemen. All dies ordnen wir übersichtlich für Sie auf. So können Sie auf einen Blick die wichtigsten Meinungen sehen, ohne alle Bewertungen selbst lesen zu müssen. Audius has a wide range of high-quality music for streaming and allows users to upload unlimited content for free, which appeals to many users (60%). The platform introduces new features frequently to enhance user experience (70%). However, the support services, delivery service, and customer service at Audius have a lot of room for improvement, with challenges faced by users in logging in, claiming rewards, linking wallets, verifying accounts, and receiving responses from customer service (10-20%). Despite these issues, the website offers excellent music selection and content, creating a welcoming community for music lovers (85%). Overall, Audius has potential but needs to address its communication, support services, and customer satisfaction to enhance user experience and satisfaction.

Produkt

In Austria, Audius users have access to a wide range of high-quality music for streaming, with the ability to upload unlimited content for free. The platform consistently receives frequent updates and introduces new features to enhance user experience. However, the support services for Audius are subpar, with many users reporting difficulties in claiming rewards, linking wallets, verifying accounts, or receiving responses from customer service. Additionally, there are multiple complaints about logging in and using the app effectively, indicating room for improvement in user satisfaction. (60%)

Lieferung

The reviews for Audius Delivery are mostly negative, with customers experiencing difficulties logging in and describing the support as absolutely terrible. However, some users found the service to be a time waste. Overall, the delivery service at Audius seems to have a lot of room for improvement and only satisfies about 10% of its customers.

Kundenservice

The Customer Service of Audius has a lot of room for improvement, with only warm-hearted community atmosphere being a highlight. Issues such as rewards claiming, linking Coinbase wallet, verifying Instagram account, and responding to customer support or social media accounts need to be addressed. The service lacks in responsiveness and effectiveness, resulting in a disappointing experience for users. Overall, the Customer Service of Audius scores a low 20% in customer satisfaction based on these reviews.

Kommunikation

Die Kommunikation von Audius hat einige Probleme, da viele Benutzer über einen schrecklichen Support, Funktionsprobleme und Schwierigkeiten bei der Verifizierung von Konten und bei der Interaktion mit dem Kundenservice berichten. Es gibt auch Bedenken hinsichtlich der Authentizität der 5-Sterne-Bewertungen und zahlreiche Beschwerden über die App. Trotzdem bietet Audius eine hervorragende Musikauswahl und Inhalte an. (70%)

Webseite

Das Website von Audius bietet eine hervorragende Musikauswahl und Inhalte (85%) für eine warmherzige Gemeinschaft, die offen für alle Musikgenres ist (90%). Allerdings gibt es Probleme beim Einloggen (60%) und einige Benutzer haben Schwierigkeiten, ihre Audius-Belohnungen zu beanspruchen (70%).